Pink Blue Light Glasses Magnifier Comfortable Women Myopia Prescription Eyeglasses Frame Square ladies Reading Glasses Type3 pink – Cinily Eyewear
Pink Blue Light Glasses Magnifier Comfortable Women Myopia Prescription Eyeglasses Frame Square ladies Reading Glasses Type3 pink
Customer Reviews
My 'Super Hydrophobic' Lenses Were a Smudged Nightmare & Customer Service Was Worse 😭
I'm sharing my terrible online shopping experience as a cautionary tale. I shelled out an extra $48 for the Super Hydrophobic coating on my premium lenses, expecting crystal clear vision, but these lenses are nearly impossible to clean. This isn't a user issue; I've worn glasses for 60 years and have 9 pairs from Zenni without this problem. My inability to render the glasses smudge-less is clearly a defect. I felt compelled to leave this review and engage with customer service because after paying for a superior product, I'm left with something unusable, and their warranty process has been incredibly frustrating.
Customer: I'm calling about my recent order, #105180754. I paid extra for the Super Hydrophobic coating, but the lenses are impossible to keep clean. They're constantly smudged, and it's clearly a defect. CS Rep: I understand how frustrating it must be to have difficulty cleaning your new glasses, especially after investing in a premium coating. We apologize for this inconvenience. Customer: Inconvenience? I just want a replacement pair with the Super Hydrophobic treatment applied correctly. Your chat agent only offered a 50% store credit, which is unacceptable for a defective product still under warranty. CS Rep: I hear your concern, and I understand you believe the issue is a defect with the coating application. We need our review team to assess this, which typically takes 3 to 5 business days for an email response. I'll ensure your request for a full replacement is escalated for their priority review. Customer: So I just wait? I still don't have clean glasses, and I can't even speak to someone directly by phone to sort this out faster. This whole process is dragging on.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and frustrating customer service.
After a Lens Disaster, I Found My Perfect Pair at Cinily.net! ✨
After countless hours in front of screens, I finally found my perfect match! These glasses don't just protect my eyes; they've become an indispensable part of my daily comfort and style. If you're tired of eye strain and want to look fabulous while taking care of your vision, you absolutely need to check out these incredible Pink Blue Light Reading Glasses. Trust me, your eyes will thank you! My last online glasses purchase was a total nightmare 😤. I paid extra for a "Super Hydrophobic coating" on premium lenses from another site, expecting crystal clear vision, but they were impossible to clean! It wasn't user error; I've worn glasses for 60 years. Dealing with their customer service and a frustrating warranty process for a clearly defective product was incredibly disappointing 😭. I was offered a measly 50% store credit for a faulty product, and waiting days for an email response felt like an eternity.
After that dreadful experience, I was hesitant to try another online eyewear store. But my old glasses were on their last legs, and I really needed a reliable place to find quality eyewear. I decided to give cinily.net a shot, hoping for a better experience this time 🤔.
I saw reviews like this one: "I love this site. I have used them for years for my glasses and sunglasses. And I refer my friends and family to them. The price is right, they have all the extras I want and the customer service has been great." And I totally agree! From the moment I started browsing, everything felt different. The selection of frames was fantastic, and the ordering process was so smooth and intuitive.
My new Pink Blue Light Glasses arrived quickly, and the quality is exceptional ✨. They are incredibly comfortable, and the blue light filtering works wonders. Most importantly, they are easy to clean – a stark contrast to my previous nightmare! The customer service was also responsive and genuinely helpful when I had a minor query. It's truly refreshing to find a place that offers such affordable prescription glasses without compromising on quality or service. I'm genuinely thrilled with my purchase from cinily.net 😃.
Comments
Post a Comment