Cat-eye glasses Frame Women's Retro Small frame Color acetate handmade optical frames Men's prescription glasses C2 – Cinily Eyewear
Cat-eye glasses Frame Women's Retro Small frame Color acetate handmade optical frames Men's prescription glasses C2
Customer Reviews
I’ve always been particular about my eyewear. 👓✨
I’ve always been particular about my eyewear. For years, the thought of buying prescription glasses online felt like a gamble – how could I be sure about the fit, the style, or even the lens quality without trying them on? My current pair was scratched and outdated, and every time I visited a brick-and-mortar store, I was met with astronomical prices that left my wallet weeping. I needed a fresh look, something that genuinely reflected my style without breaking the bank. This pain point, the constant struggle between fashion, function, and affordability, is what finally pushed me to explore online options. I kept seeing ads for Cinily Eyewear, promising stylish frames and great value, and after some hesitation, I decided it was time to take the leap. My hope was to find a pair of Retro Cat-Eye Prescription Glasses that would not only look good but also hold up to daily wear.
The buying process was a mix of excitement and frustration. I spent hours browsing Cinily Eyewear's extensive collection, drawn to the unique designs and the promise of handcrafted acetate frames. The website was relatively easy to navigate, allowing me to virtually try on frames, which was a huge relief for someone like me who is particular about how glasses look on my face. However, as I got closer to checkout, I started reading customer reviews, and some consistent themes emerged – particularly around shipping and customer service. One detailed review by Denise LeFrancois resonated with many of my initial concerns about online purchasing and set my expectations for the customer service experience. Here’s what Denise shared: "Firstly, be aware that the company replies to every negative review with the same answer….\"there was an issue with the product so it had to be remade\"! Garbage answer. I was ripped off for express shipping on several pairs and would never do that again! Look, I tried in vain to leave a review on the website, where my glasses are listed, but that doesn't work. So after about a 10 minute search I finally am able to leave a review! The customer service is the among the worst I have ever experienced." This really gave me pause. I decided against express shipping, figuring I’d rather save the money and wait, especially after reading Denise's advice: "Just so you know, don't bother paying for the faster shipping because you still will have to wait a few weeks to get your glasses. So save yourself that money as it will only get your glasses to you in about 2 days sooner. Not worth that money." This feedback helped me manage my expectations for delivery times and customer support, but I still felt a strong pull towards the stylish frames.
After what felt like an eternity (but was probably just a standard shipping period, given I didn't opt for express), my Cinily Eyewear package arrived in early 2025. The unboxing experience was pleasant enough; the glasses came in a sturdy case with a cleaning cloth, nothing overly extravagant but perfectly functional and protective. My first impression of the Retro Cat-Eye Prescription Glasses was overwhelmingly positive. The frames felt solid and well-made, with a beautiful color acetate that truly popped. The small frame size was exactly what I was looking for – a nod to retro style without being overwhelming on my face. The craftsmanship seemed superior to many of the mass-produced options I’d seen elsewhere. It was reassuring to see that the physical product seemed to align with the positive remarks I'd seen about quality, making me hopeful that my decision was a good one.
Now, for the real test: actual use. I've been wearing my Retro Cat-Eye Prescription Glasses daily for several weeks now, and I must say, the quality of the frames and lenses has genuinely impressed me. As Denise LeFrancois put it in her review: "Moving on…..I didn't really expect too much quality in the actual glasses but I was proven wrong! I am happy to report that they sell quality frames and the lenses are superior to what I have gotten at Lens Crafters! And that is saying a lot! I did pay for the water and fingerprint protection coating and it has proven to be a wise choice!" I completely echo this sentiment. The frames feel robust, and the lenses are incredibly clear. I also opted for the water and fingerprint protection coating, and it truly makes a difference in everyday maintenance – smudges are minimal, and cleaning is a breeze. As someone who needs bifocal lenses, I was particularly pleased to find that Cinily Eyewear offers actual LINED BIFOCALS, which is my preference, rather than just progressives. However, like Denise, I found the height of the bifocal a tad low for me initially, requiring a period of adjustment. Denise's advice to "have your eye doctor give the correct height that you can pass on to Glasses USA…..they have a standard height which is NOT for everyone" is spot on; it’s a detail I’ll definitely heed for my next pair.
Despite the impressive product quality, the customer service aspect, as highlighted by Denise, remains a significant drawback. "Don't expect to hear from anyone if you reach out by email. Don't expect to really get help with the \"chat\", even though you will be transferred to \"live agent\", or so they say. I am not sold on that as truth." While I haven’t had to engage with them extensively, my brief attempts to clarify a tracking query were met with slow responses and canned replies that didn’t fully address my specific questions. This lack of attentive support is frustrating, especially when you consider the quality of the product they offer. However, I want to clarify a point that Denise also made regarding returns: "Finally, I also read in other review that they only accept ONE glass for return. THIS IS NOT TRUE. I have sent back 3 pairs so far and may not be done until I find the perfect pair for my face. THEY DO REFUND YOUR MONEY ON ALL GLASSES SENT IN FOR RETURN! Just be reasonable and return them within 14 days." This is valuable information and reassuring for first-time buyers concerned about sizing or style compatibility. It's a shame that a company with such a good product falters on customer interaction, as Denise eloquently concludes: "I would have given them a 5 star but the worst ever customer service brings it down to a 3 star. What a shame. They have such a great opportunity to sweep the market for online glasses but they failed and it's all due to NO CUSTOMER SERVICE! …I actually just changed the 3 star to a 2 star because of the piss poor customer service. Laughable."
In summary, my experience with Cinily Eyewear’s Retro Cat-Eye Prescription Glasses has been a tale of two halves: exceptional product quality marred by subpar customer service. The glasses themselves are genuinely excellent – well-made frames, superior lenses, and the specialized bifocal option are definite highlights. They exceeded my expectations in terms of optical clarity and durability, making them a fantastic value for the price. I would absolutely recommend these glasses to anyone looking for stylish, high-quality prescription eyewear online, especially if you're like me and struggle with the high costs of traditional opticians. However, be prepared to navigate a less-than-stellar customer service experience, and manage your expectations regarding expedited shipping. If you prioritize product quality and value above all else, and don't anticipate needing much hand-holding from support, then Cinily Eyewear is definitely worth considering. Just be sure to get your bifocal height precisely measured by your eye doctor before ordering!
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